Terms of Service

Last updated: [Insert Date]

Welcome to Rootd Remedies (rootdremedies.com). By accessing our website or placing an order with us, you agree to the following Terms of Service. Please read them carefully.

1. About Us

Rootd Remedies is a Pakistan-based skincare brand offering handcrafted, small-batch natural skincare products, including clay masks, facial toners, and skincare bundles, sold via our website with Cash on Delivery (COD) available nationwide.

2. Use of Our Website

By using our website, you agree to:

Provide accurate information when placing an order (name, address, phone number)
Use our website only for lawful purposes
Not misuse, hack, or attempt to disrupt our website or systems

3. Products

We make every effort to display our products, colors, and descriptions as accurately as possible. Slight variations may occur due to the handcrafted, natural nature of our products (e.g., minor differences in color or texture between batches).
We reserve the right to limit quantities, discontinue products, or update formulations at any time.
Prices are listed in PKR and are subject to change without prior notice.

4. Orders & Cash on Delivery (COD)

Placing an order is an offer to purchase; we reserve the right to accept or decline any order (e.g., suspected fraudulent or fake orders).
For COD orders, our team may call or message to confirm your order before dispatch.
Repeated cancellation of confirmed COD orders may result in restrictions on future COD orders for that account/number.

5. Shipping & Delivery

Shipping timelines and charges are outlined in our [Shipping Policy]. Rootd Remedies is not responsible for delays caused by courier partners or circumstances beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our [Return Policy]. Please review it before requesting a return.

7. Intellectual Property

All content on this website — including our logo, product names, photography, and text — is the property of Rootd Remedies and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

Our products are intended for external cosmetic use only. As with any skincare product, we recommend performing a patch test before first use. Rootd Remedies is not liable for allergic reactions or skin sensitivities resulting from misuse or failure to patch-test. If you have known skin allergies or sensitivities, please review the ingredient list before purchasing, or consult a dermatologist.